Paper
Title:
Customized approach – the key for your clients’ hearts.
Speaker:
Renato Costa
Topic:
Practice Management
Date:
Thursday, 07 November 2019
Time:
16:00 - 16:55
Room:
Bruselas (Room Capacity 350 vets)
We already know that every human being is different. Our clients are humans so ..... every client is different!! Should we deal with them all in the same way ? Of couse NOT !! A video (performed by the lecturer) showing diffent tipes of clients will be presented and we´ll discuss how to interact properly with each one of them.
References
Translation to spanish
Translation to english
Translation to russian
Translation to polish