Paper
Title:
Building unforgettable moments in you clinic.
Speaker:
Miquel Angel Diaz Sanchez
Topic:
Practice Management
Date:
Saturday, 09 November 2019
Time:
12:00 - 12:55
Room:
Bruselas (Room Capacity 350 vets)
People measure up their time in Moments. The motivation of leaders and employees is mostly created through the existence of special moments. In this session we will explain how to generate 4 types of unforgettable moments: Moments of Elevation, moments of Pride, moments of EUREKA, and moments of Connexion. Veterinary clinics that can create this kind of moments in a systematic manner have happier working environments, healthier relationships and better productivity
References
Translation to spanish
Translation to english
Translation to russian
Translation to polish