COVID-19 pandemic has impacted the veterinary industry worldwide into six different areas: the personal impact on veterinary professionals, impact on clinic life, impact on stocks & pricing, impact on practice finances & staffing, impact on clinical activities – and, finally, impact on clinic communication channels with both pet owners and suppliers. Despite positive signs of recovery, many of us in the veterinary profession are still reeling, professionally and personally, from the pandemic’s effects on our practices, patients, and clients. Stress continues to run high, and our teams are feeling overworked and overwhelmed. If we want to successfully navigate these challenging new times, we need to address root causes: Leveraging technology & nurturing talent. All these innovations and trends can potentially become a boost for your business and client loyalty, but remember, one size doesn’t fit all. I invite you to leave your comfort zone and venture into this world of opportunities and let chaos give birth to amazing opportunities.